Pay and Career. Useful Information for HCTRA Customers . For EZ TAG account holders, Please allow 24 hours for a customer service agent to respond to emails. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Sep 2015 - Dec 20172 years 4 months. ENGLISH. Login to your EZ TAG account. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Houston, Texas, United States. window.location = location.href.replace(/^http:/, 'https:'); background-color: #376d7d; Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. For quicker assistance, please have one of the available items below ready when contacting HCTRA. https://wprod-m.hctra.org/TranslationDisclaimer#! If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. DONATE NOW! Manage your account with automatic text reminders and the BancPass mobile app. You Will Find Thewww hctra org loginTop Links Here. Mar 01 2023. We will resume normal operations Tuesday, December 27. You are about to be logged out due to inactivity. Open an account. color: #fff; doxo is not an affiliate of Harris County Toll Road Authority. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. .hmg-jb-mobile-footer-nav>li>a { For questions about the Grand Parkway, . All Rights Reserved. Optional For Hilton Honors related questions or issues. These essential cookies may also be used for improvements, site monitoring and security. They work really hard to support us and it shows. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Out-of-state license plate transactions may take up to 30 days to post online. For roadside assistance, please . Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. BancPass and PlusPass does not work outside of those allotted states. You can update your choices at any time in your settings. Roadside Assistance. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! View News Archive. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. 2/14/2018. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. } hctra login - Tecdud.com Travel Tools. Were proud to be a part of the following organizations: There are currently no related jobs. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Text message rates may apply. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Login | TxTagStore Site You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Visit the Career Advice Hub to see tips on interviewing and resume writing. If you continue, you agree with our policy statement. | Wilshire North Houston Hours/. Simply call the customer service department at 866-978-5061. HCTRA cares about your comments & concerns. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. x We use cookies to ensure that we give you the best experience on our website. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. document.write("