If you have contacted other . This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Report Incidents Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . They noted that this Risk Register is undergoing leadership review. Field Office Location. Sacramento, CA 95814 (202) 566-2549. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. Media inquiries and department press contacts. Stay informed as we add new reports & testimonies. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Information and guidance about COVID-19 is available at coronavirus.gov. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. An official website of the United States government. Fax: (313) 226-4006, Phone: (915) 745-1654 230 South Dearborn Suite 3964 NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Department of Homeland Security With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. Fax: (303) 335-4002, Phone: (313) 226-4005 This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Teri Lewis, Assistant Regional Inspector General for Audit Secure .gov websites use HTTPS Washington, DC 20230 202. Menu; Search; En Espaol; Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Office of Inspector General 1500 Pennsylvania Avenue, N.W. Secure .gov websites use HTTPS (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. I am submitting this . Fax: (703) 413-1833, Phone: (404) 588-3870 U.S. Department of Health & Human Services OIG is headquartered in Washington, DC, and has three regional offices. DHS OIG agreed with this recommendation. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. We will continue to monitor DHS OIG's efforts to address this recommendation. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Our diverse team of oversight professionals are . Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. Appointment notices will include more instructions for visiting USCIS facilities. No. Share sensitive information only on official, secure websites. Office of Inspector General. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Region covers Connecticut, Delaware, Maine. Fax: (817) 385-2080, Phone: (303) 335-4201 > About Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. HHS Headquarters. Fax: (703) 413-1833, Phone: (703) 413-1855 News and Announcements. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Share sensitive information only on official, secure websites. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. > IEA In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. (312) 730-1620 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. A .gov website belongs to an official government organization in the United States. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Atlanta, GA 30303 In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. (LockA locked padlock) Information and guidance about COVID-19 is available at coronavirus.gov. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS OIG agreed with this recommendation. . In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Yes No It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Fax: (415) 355-2731, Phone: (520) 620-7390 In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Find direct contact information for DHS, its component agencies, and specific programs of interest. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. 245 Murray Lane SW We will continue to monitor DHS OIG's efforts to address this recommendation. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. Fax: (312) 886-7065, Phone: (817) 385-2071 Providence, RI 02903. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Fax: (215) 717-2981, Phone: (415) 355-2700 Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. Official websites use .gov He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . Office of Counsel (OC) Suite 400 875 15th Street, N.W. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. (LockA locked padlock) Select your region below for information on your Regional Office andRegional Director. 61 Forsyth Street, Room 19T30 We will continue to monitor DHS OIG's efforts to address this recommendation. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. 1010 Walnut Street, Suite 410 Gary Whitman, Regional Inspector General for Audit Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Relator knew that management was assuming each camera had a 90 degree field of view. Information on how to send mail to the Department of Homeland Security. Christopher Wilson, Assistant Regional Inspector General for Audit An official website of the United States government. 245 Murray Lane SW coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Return to top. Report West Virginia Recipient Welfare; Report Health Care Crimes; We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Fax: (202) 616-9881, Phone: (202) 616-4550 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. > About or https:// means youve safely connected to the .gov website. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. DHS Mailing Address Media Contacts Media inquiries and department press contacts. DHS OIG agreed with this recommendation. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. We will continue to monitor DHS OIG's efforts to address this recommendation. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Official websites use .gov Secure .gov websites use HTTPS Washington, D.C. 20201 Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Sacramento Regional Office (California) An official website of the United States government. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Fax: (404) 331-5046, Phone: (312) 353-1203 New York, NY 10005 Attn: Office of Investigations - Hotline In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. 245 Murray Lane SW In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Official websites use .gov Midwestern Region OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Fax: (202) 616-4532, Phone: (202) 616-0645 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. Dallas, TX 75201 Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . A .gov website belongs to an official government organization in the United States. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. We will continue to monitor DHS OIG's efforts to address this recommendation. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. A .gov website belongs to an official government organization in the United States. Operational and Support Components Department Leadership Biographies In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 Official websites use .gov . Request a DHS speaker for speaking engagements, conferences, and other events. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. We can help at (405) 522-5050. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and (916) 930-2388 Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. No. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Receive the latest updates from the Secretary, Blogs, and News Releases. Fax. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). DHS Office Locations DHS Office Locations Skip the trip, apply online! Fax: (202) 616-2051, Phone: (202) 616-4760 See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. . Home A lock 500 12th St SW . Share sensitive information only on official, secure websites. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Fax: (404) 588-3871, Phone: (617) 748-3218 Report financial crime by contacting a U.S. Secret Service Field Office. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. DHS OIG agreed with this recommendation. Share sensitive information only on official, secure websites. An official website of the United States government. We will continue to monitor DHS OIG's efforts to address this recommendation. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue These actions address the intent of our recommendation. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Your suggestions will be considered as the Office of Inspector General considers new projects. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Fax: (202) 616-0271, Phone: (703) 413-1801 U.S. Department of Health & Human Services 200 Independence Avenue, S.W. An official website of the United States government. Southeastern Region A President-appointed Regional Director leads each office. Return to top. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Organization. 2400 N Lincoln Boulevard Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. DHS OIG agreed with our recommendation. JCK Federal Building Fax: (609) 989-2213, Phone: (212) 908-9001 (646) 428-3860 Yes No A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. Report suspicious items or activities to local authorities immediately.