So I would like a refund for the pass that was never sent to me.
StubHub to refund canceled events after pandemic complaints A StubHub employee via phone assisted in returning the ticket to my account. When I got to the venue my tickets were no longer accessible. To resale your tickets, follow the instructions below: If your tickets do not arrive in time for an event, are not valid for the event stated, or were grossly misrepresented on StubHub, you may be eligible for a refund.
I am very upset at Stubhub I purchased two tickets for my grandson & son-in-law for the ROLLING LOUD CONCERTS IN MIAMI 2021 since I wanted to surprise my grandson I forgot to put where the tickets where supposed to be delivered. If you sell on Stubhub they will waive the sellers fee. They charged my account even after I transaction. Last Updated on June 24, 2020 by Dave Clark My tickets were 100% real. StubHub has made a U-turn on the no-refund policy it adopted in March 2020 and is offering ticket holders cash refunds for tickets to events that were cancelled due to the COVID-19 pandemic. StubHub itself admitted no wrongdoing in the settlement. BEN: MASSACHUSETTS HAS CLEAR RULES ON RETURNS AND REFUNDS. "I certainly urge the to get involved because if they have 100 complaints, there's probably thousands in Massachusetts who didnt complaints who are owed money," he said.StubHub claims it is still offering refunds in states where it is required to by law but did not provide a list.
New York Mets Ticket Policies for Impacted Games | New York Mets - MLB.com What about Canada? Initially the event was postponed however now has been cancelled with refunds being given and the venue changed requiring repurchase of new tickets. I couldn't get a refund even though I had bought the tickets months in advance and asked for a refund hours later. StubHub is taking a lot heat over the policy. We were able to register one wristband, but not the other. 01-30-2021 01:41 PM. It is at StubHub's discretion to give you a voucher for a future event or credit you with a rain check instead of giving you a direct refund to make up for you not receiving the tickets you made a valid purchase for in a timely manner. While many event ticket operators both in primary and secondary segments offered consumers the option for taking marketplace credit in lieu of refunds for events that were cancelled, StubHub went a step beyond and eliminated the cash refund option entirely unless required by law. I WILL NEVER USE THIS SERVICE AGAIN. Received two wristbands in a package that stated in red "REGISTRATION IS MANDATORY". No longer was it offering full refunds, only a 120. Stubhub seller sent 2 tickets for pax east and they want me to send them back but are they gonna pay for my gas and time to send them in? Sams Club vs. Costco Which One is Better for You? I want to know what the point of the "protection plan" is that they have? I just had to comment on here as a reply to everyone complaining about stubhubs return policy. Furthermore, If you have any questions, please do not hesitate to contact us. Is Beyonces Tour Another Dynamic Ticket Price Mess? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. They assured me that the event I was trying to go to was popular and that I had a high chance of reselling but the most they would be able to for me was waive the sellers fee. Outside of the US and Canada, fans are defaulted to a refund. Contacted the event, and they said the wristband was already registered to someone else. All Rights Reserved. So people can't just change their mind last minute or have access to the tickets and then try to get a refund. Required fields are marked *. FRAUDULENT COMPANY!!!! We are handling an extremely high volume of requests due to COVID-19 and continue to encounter delays with processing refunds. StubHub said: The return of live events, the input of customers, partners, and regulators, and the opportunity to finally consult with our new parent company all contributed to StubHubs decision to make this move now.. I opted to wait and try with my credit card company to see what options I had to cancel that transaction. How long until my credit card is credited back? "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. Looking at other feedbacks from customers it's clear that I'm not the only one with this frustration and concern!!. By clicking Accept, you consent to the use of ALL the cookies. That was the only option given to both Cormier and Brown even though both events, the Bon Jovi Tour and the "Les Miserables" dates in Boston were officially canceled. If any of these tragic events occur, you will be eligible for a refund.
StubHub Hit with Class Action After Pulling 'FanProtect' Cash Refund Is it still taking 120 days? If the event was cancelled, you will have received an email from our events team along with a credit on your StubHub account. Check the StubHub Help Desk Stub hub is asking me for "proof of transfer" when Wells Fargo never gave me the option to transfer these tickets. Customers say yes, >> JANUARY 24, WE PURCHASED THE TICKETS. I would like to receive a refund. I should be given a refund! I ordered tickets from StubHub in March I am contacting the Better Business Bureau I cannot believe that it is August and you have not refunded my money for our canceled concert this is a complete scam, Cannot get my money until the event happens, you guys were paid twice why not give me a refund my tickets are sold? Bonnie cancelled. BUT BY THE END OF MARCH, REFUNDS WERE SUDDENLY GONE.
StubHub Faces Lawsuit for Changing Refund Policy in Wake of COVID-19 I WILL NEVER USE STUB HUB EVER AGAIN. In a March 30message to the ticket buying community, StubHub president Sukhinder Singh Cassidy explained the policy change. I do NOT want a coupon I want my money. They helped me with delivery and addressess changes when I moved and when I lost my tickets they gave me a refund to use for a future game! No where did it say there is 15% charge. StubHub "originally offered Final Four buyers the option of receiving a full refund or receiving a credit worth 120% of the purchase price to use on future orders," but the company last week "changed its refund policy amid the widespread cancellations of events, making the 120% credit the only option except in jurisdictions where laws . Called stubhub, no help! Might i add, i also paid an extra fee to have the tickets sent to my email immediately and I even printed them out. It means they ripped me off, I guess. My credit card can do refunds up to 60 days which of course is passed. They explained to us the person who registered the wristband could show up to the event and claim they lost it. i have tried to call several times but have been on hold >3 hours on 2 occasions.
StubHub Might Owe You a Refund For Canceled Events in 2020 - Lifehacker You will enter your community username and new password and done! Not certain how that happened but I think that the site was confusing and I didn't pay full attention. I wish I found this website earlier. I love them! I want my money back I am not thinking about other events that might take place in the far away future. I lost my debit card and someone used it to purchase wwe Wrestlemania tickets and I didn't authorize them and I want my refund back. This cookie is set by GDPR Cookie Consent plugin. BOSTON . This rep, Jamie, was very rude speak with her supervisor because I was wanting to get a refund now so I could figure another supervisor. All Rights Reserved. Event cancelled - tickets purchased using credits, Refund for recent cancelled Bieber Concert, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub phone wait times are 3 hours. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". I just hope I get my money refunded. So i grabbed 2 tickets ( I checked after they went on sale). At NO stage did they advertise this game as a TBA or TBC date and time. Terrible Service! This company is a scam and I would have told my mom to buy the tickets from Ticketmaster, but she didn't see them on there.
StubHub's FanProtect Guarantee : StubHub Do not buy tix here! "These consumers made a deal with StubHub," he said. Fans outside of North America are defaulted to a refund. They still charged me fully for a canceled ticket transaction. Ticketmaster is facing ample fan scrutiny and criticism after quietly changing its refund policy to exclusively cover canceled events, instead of those that have been postponed or rescheduled. They told me their tech would review it. My order for $402.19. I am traveling today from Mexico to Madridfor what? We bought 2 tickets 10days before a concert and the tickets arrived at our place, 2hours before the concert. I called ticket master and all the floor seats were sold out!! They could not refund me nor give me the seats I wanted. After the switch, you will enter the email address you use to access the community in order to reset your password. How do I get my money back? Changes after the pandemic began instead gave customers credits equal to 120% of their purchases.
StubHub changes its refund policy during COVID-19 pandemic - WKBW 01-24-2022 11:26 AM. Rumors that you are ignoring customers are going around, and from what I have tried to contact you are proving them true. They only let a few more people in until they actually closed all the doors.
Levi's Stadium Ticket Policies - San Francisco 49ers i have attached the information from the venue. This cookie is used for the website live chat box to function properly. You will receive an email with instructions on how to receive your refund. View Vivid Seats Refund Policy. StubHub's policy change drew fire from the outset, as most other ticket resale platforms began offering credits to customers holding tickets to cancelled shows, but still allowed refunds for those who asked. So they say delivery will be by July 22,2021 so July 21,2021 come I get a e-mail that the tickets were delivered but they were delivered back to the STUBHUB STATION IN CALIFORNIA AND I LIVE IN FLORIDA anyway I call three hours wait on the phone now my son can't make it to the three days concert and they refused to give me a refund and I am stuck with a $805.00 something do you think that's fair. Highly dussapointed. I paid a lot of money for this, money that I really couldn't afford and the artist didn't show. I contacted StubHub who assured me that the disclosure was there as a part of my purchase and as a part of my listing. They bought tickets with promise of money back if the event does not occur.