pip telephone assessment mental health

In circumstances where it is not possible to copy the further evidence, perhaps during telephone or home consultations or where the claimant does not wish to part with the evidence, then it is permissible for the HP to make notes from the original further evidence documentation. PIP Question 6. . 1.10.6 The following are illustrative examples of review periods which may be appropriate: 12 month review The claimant has a combination of physical and mental health conditions causing significant functional limitation. 1.11.2 The AR1 will be returned to the DWP by the claimant and, where possible, a proportion of planned award reviews will be completed by DWP CMs, who will compare the new information against the evidence from the previous assessment. Can I cancel something I've done when I'm unwell? 1.6.12 The HP should record a succinct and relevant history of all the health conditions or impairments that affect the claimant. Therefore absence of medication does not automatically mean that the health condition is not severe. This publication is available at https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers/pip-assessment-guide-part-1-the-assessment-process. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. We have come across some bad results from telephone assessments particularly on Mental Health descriptors. Get help if you need it. The person chosen is at the discretion of the claimant and might be, but is not limited to, a parent, family member, friend, carer or advocate. 1.1.12 Each activity contains a series of descriptors which describe increasing levels of difficulty with carrying out the activity. In addition, young people may have limited experience undertaking many activities unsupervised in an independent environment. HPs must also consider the use of other treatments such as psychological therapies. Its essential to be aware of the PIP descriptors as this is what they will base their decision on. Dont include personal or financial information like your National Insurance number or credit card details. The supplementary advice option will be used where the report overall is fit for purpose but there is a need for some aspects to be clarified further. For example, it may be used to respond to a request for clarification about medication or treatment that affects the claimants health condition or impairment. The HP should use the following guide when considering review points: 1.10.2 It would be appropriate for the HP to select the no review required option in the following circumstances: where, in the HPs assessment, the claimants level of functional impairment is such that the case manager is likely to consider that they do not meet the threshold for an award of PIP. Mental Health & Money Advice. 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Your appointment should be a minimum of seven days away. Proof of consent is not necessary needed before information is released by hospitals, trusts and clinics funded by the NHS or local authorities. 1.7.31 Should an HP identify that a claimant is likely to meet the SREL conditions during a consultation and the claimant is aware of their condition, the HP should treat the case as a SREL referral. 1.3.7 Should the HP discover a case that appears to fall under the SREL provisions, it should be processed under the fast-tracked SREL arrangements. If the HP notices that a claimant is covertly recording their consultation, the restrictions above should be explained to the claimant. 30 September 2020 at 8:04AM in Disability money matters. 1.14.1 One area that HPs may be asked to advise on is whether a repeat claim for PIP is being made for substantially the same condition as an earlier claim. This free money management tool is specifically for people on Universal Credit. 1.6.47 Prior to concluding consultations, HPs should give claimants an overview of the findings they have taken from the consultation, including an indication of the fluctuation and variability of function they have recorded. If they refuse, you can complain to the assessment centre, DWP, or ask your M.P. How do I manage my money if I have mental health problems? There are a number of reasons why a claimant may be unable or choose not to take mental health medication, for example, but not limited to: poor compliance due to the nature of mental health condition, side effects or difficulty tolerating medication, preference for psychological therapy instead of medication, complicating factors, for example excessive alcohol consumption. How do I manage my money if I have to go into hospital? Either before or after your assessment, you should ask the receptionist at the assessment centre for a travel expenses claim form and pre-paid self-addressed envelope. 1.6.18 The HP should record any other prescribed therapies, such as physiotherapy, making a note of who prescribed them, how often they are carried out, and how effective they are. This includes: claiming benefits including completing and signing any claim, providing consent to obtain further evidence and providing information to the HP on the functional impact of the claimants health conditions, reporting changes in the claimants circumstances, or changes in their own circumstances that the DWP may need to know for example a change of name or address. it ws rebooked for tomorrow. 1.15.13 Attending a consultation does not mean that the claimant has given consent to a physical examination. If you say you came alone on the train, theyll make a note that you can travel alone on public transport. However it is important to balance informal observations with evidence from professionals who may have observed the claimant more regularly. When making telephone contact with a GP or other specialist, the HP should also endeavour to determine whether the claimant is aware of their illness or prognosis and consider whether the information they have obtained may be potentially harmful. A health professional will carry out your assessment - they'll write a report and send it to the DWP. This means that entitlement to the benefit is not dependent on a persons financial status or on whether they have paid National Insurance contributions. 1.2.3 The report to the department should include: relevant history of the claimant, including information on the disabling health conditions or impairments, their functional effects and information on their current medication and treatment, advice on the appropriate assessment descriptors for the claimant, based on consideration of the evidence on file and, if appropriate, the evidence that the HP has collected during the consultation. DWP statistics show that 81 per cent of new claims and 88 per cent of those moving across from Disability Living Allowance are recorded as having one of . The HP should act within the guidelines, and be able to justify their actions. 9 weeks from the point of referral to the Assessment Provider to a decision being made on the claim. To prepare adequately for your PIP assessment, we advise that you do the following before the assessment: You can request back the money you spend travelling to and from your PIP assessment. This may be enough to enable the HP to gather further medical evidence or advise whether the claimant satisfies the criteria for SREL. 1.13.9 Where the assessment was completed using the PIPAT, it will be necessary to create the appropriate supplementary advice on the PIPAT and once submitted a PA5/PA6 will be output to the DWP. 1.6.48 No opinion on entitlement to benefit should be given by the HP. How are mental health and money worries linked? The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. You can read further in this article on what you need to expect from the PIP assessment with questions on mental health. As it is probable that the peripheral neuropathy was due to diabetes he did not have to fulfil the 3 month qualifying period for either component as it would be considered he was suffering from substantially the same condition. 1.12.6 Examples of health conditions that may affect mental capacity and may potentially mean the claimant could struggle to engage with the PIP journey include (but are not limited to): 1.13.1 CMs may make requests for supplementary advice at any stage in the decision-making process. Benefits if your mental health means you need support. When weighing up the evidence, it is important to highlight any contradictions and any evidence that does not sufficiently reflect the claimants health condition or impairment or the effect on their daily life. 1.6.29 The HP should explore all the PIP activity areas for daily living and mobility, focusing on the activities most likely to be affected by the claimant's condition. 1.10.8 Selecting the Yes box will indicate that the claimants functional restriction is likely to still be present at the recommended point of review, regardless of whether it is likely to improve, remain the same or deteriorate. Confidentiality is breached when one person discloses information to another in circumstances where it is reasonable to expect that the information will be held in confidence. 1.6.52 Claimants have a right to be accompanied to a consultation if they so wish. The Health Professional will have reviewed your PIP form, along with any supporting evidence you provided before your assessment. 1.12.2 Some claimants may have a Personal Acting Body (PAB) such as: A PAB is a person formally nominated to act on their behalf, who will ensure that the claimant is supported throughout the process. What you should say during the PIP assessment. His diabetes was not well controlled and he had become depressed. PIP telephone assessment | Mental Health Forum Unanswered threads Talk with people who know what it's like! 1.6.62 Video recording of consultations is not permitted. 64 Posts. Assessor's preparation In general, assessors seem to have taken the time to read the claimant's PIP2 form in advance. HPs will not liaise directly with CMs, but will liaise with DWP service assurance managers (SAMs) where the CMs have queries, for example: seeking additional advice either based on current advice or because further evidence has been submitted. The physical exam will only involve you performing simple movements, if relevant to your condition and within your capabilities. You can learn more about autism in affected people by buying this book here. You have rejected additional cookies. 1.15.16 An appointee can be either a named individual, or an organisation (usually with an advocacy role), known as a corporate appointee. 1.7.32 In a small number of cases, the claimant may not be aware they are terminally ill. If you adjusted the date by your own without letting the assessment provider know, this is considered as discrimination and you should call your local Citizens advice for help with this kind of situation. The HP should consider ability and fluctuations over a 12 month period to present a coherent picture. The HP should contact the most appropriate person involved in the claimants care. Once you have completed and sent your PIP form back to the DWP, you will receive a letter acknowledging they have got your claim. Each guide focuses on a different part of the process as detailed below: 1.1.1 Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. You should explain the following: These general PIP assessment tips will also help you: We recommend that you record the audio for your face-to-face PIP assessment. PIP assessors are looking for disability assessors that are licensed and trained for the assessment of disabilities either for physical disability or mental disability. 1.7.33 Occasionally, the HP will encounter a case where the contents of the DS1500 reveal that the author has completely misunderstood its purpose; for example, where there is no implication that the claimant is suffering from a terminal illness. 1.6.50 HPs should be ready to terminate consultations at any point should they become too stressful for the claimant. A snapshot view of the claimants condition on a particular day at a particular time is not an adequate assessment. For example, is the level of functional impairment claimed in one activity compatible with that claimed in another? contacting the claimant by telephone for further information. Valid reason: they will rearrange your PIP medical assessment, Non-valid reason: they will refuse your claim. Simply use the buttons below to share on your social network. Using the information available to them, HPs will need to consider the most appropriate approach to completing the assessment for these claimants, be that paper based review or consultation. The damning report conducted by the Public. Where deemed necessary, they may be asked to provide other free of charge relevant evidence to support their request, for example evidence from a social worker, community nurse or carer that shows why a home consultation would be appropriate. This section of the consultation must also explore the impact completing an activity may have on functional restriction immediately following and for the rest of the day. This includes our assessment report and your questionnaire and further evidence. You can be eligible for the PIP benefits if you are aged 16 and your State Pension age. HPs may, however, flag that a DWP CM will make a decision on benefit entitlement based on the evidence available in the case and it is important that they have access to the best evidence. His diabetes was not well controlled and he had become depressed. HPs should ensure that this does not create an unfair perception of the young persons abilities and the impact of their health condition or impairment. This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. However, the DWP reserves the right to take appropriate action where the recording is used for unlawful purposes for example, if it is altered and published for malicious reasons. The mental health conditions that qualify for disability in the UK are depressive disorders, dementia, chronic anxiety such as anxiety disorders, and bipolar disorder. Discover your dream home among our modern houses, penthouses and villas for sale 1.6.75 HPs may also consider whether other options may be acceptable for example, if travelling on public transport is the issue, could a taxi be considered? In the case of sensitive/special information, the claimant must be fully aware of the nature and content of the information being processed. Location. 1.11.4 The HP will attempt to complete a paper based review if possible, or arrange a face-to-face assessment where required. Anyone making a request must be advised that requests for information should be made to the DWP. Replied by BIS on topic Mental Health and PIP phone assessment. How do I ask for a Mandatory Reconsideration? The attorney should be aware of this and if acting responsibly should not let the claimant attend on his own. At every stage of the proceedings the claimant should be advised as to what is going to happen and agree to it happening. 1.6.74 The request for a home consultation may come from a GP or other health professional involved in the claimants care. Landmark PIP judgement for mental health against DWP For the first time, a Supreme Court judgement has been obtained by a benefits claimant with mental health problems against the DWP for denying entitlement to Personal Independence Payment (PIP). This is why you should always renew your PIP form to make sure that it corresponds well to how you are coping with your mental health condition. 1.4.1 Additional evidence from professionals supporting the claimant should be sought where the HP feels it would help to inform their advice to DWP. In this brief blog, we will be talking about PIP assessment questions on mental health, what the PIP assessment is for, the procedure of the PIP assessment, and more information about PIP assessment questions on mental health. This kind of assessment will result in you winning or not getting the benefits that you might be entitled to if you have been proven to be incapable due to your mental health condition. 1.6.3 This section contains guidance for HPs on how to carry out consultations, including giving a standard structure to consultations. Please contact the DWP on 0800 121 4433 or textphone 0800 121 4493. Having a mental health problem can be expensive. This report presents the key findings from the surveys of claimants who took part in a telephone health assessment as part of their benefit claim for Personal Independence Payment ( PIP. It will take only 2 minutes to fill in. If the HP decides that this is required, they should also determine any difficulties the claimant may have attending a consultation and any reasonable adjustments which need to be put in place (home visit, British Sign Language interpreter, ground floor consultation room, accessibility toilet). It is also not appropriate for the provider to release information to a third party such as the claimants representative, appointee, attorney or MP. 1.10.1 The HP will be asked to provide advice on when it would be appropriate to review the claimants claim to PIP. In these cases, it may be particularly important to distinguish between what a young person can or could do for themselves and what the parent does for them as part of their caring role. This means that we may include adverts from us and third parties based on our knowledge . 1.6.24 Evidence gathered in the functional history is an important part of the assessment process as it should provide the CM with a clear picture of the claimants day-to-day life. Consultations should predominantly be between the HP and the claimant. PIP for mental health assessment may include questions about the person's ability to do the following things: communicating with other people reading and understanding written information planning a journey or following a route preparing and cooking food eating and drinking moving around managing your treatments washing and bathing 1.5.4 The HP must where appropriate provide an overall summary justification or an individual justification for each descriptor choice to support the advice and provide the reasons for the advice. Therefore, consent to inform the GP of the unexpected finding should be obtained from the claimant. The total scores for all of the activities related to each component determine entitlement for that component. 1.6.51 If the claimant is uncooperative during a consultation, the HP may terminate the consultation where they have gathered sufficient evidence to complete the assessment report and provide advice for the CM. The HP should invite the claimant to talk through all the activities they carry out on most days, from when they get up to when they go to bed. Simply use the buttons below to share on your social network. 1.10.7 The HP is asked to confirm whether the functional restriction is likely to be present at the recommended point of review. HPs enable CMs to make fair and accurate decisions by providing impartial, objective and evidence-based advice. Here's my experience as a disabled woman, you can read about my condition in my chronic journey blog post. 1.13.6 Requests for supplementary advice may be made to APs by telephone and/or through the PIPCS and/or the PIPAT, depending on the nature of the request. The Mental Health and Money Advice website has more information about the evidence you need to support a benefits claim. 1.10.10 The Not applicable box should be selected where the HP considers that there is no health condition or impairment affecting function present on the majority of days over the 12 month required period. There are various sources of further evidence, including, but not limited to: a report from other health professionals involved in the claimants care such as a community psychiatric nurse (CPN), a report from a local authority-funded clinic, evidence from any other professional involved in supporting the claimant, such as social workers, key workers or care co-ordinators, telephone conversations with any such professionals, information from a disabled young persons school or special educational needs co-ordinator (SENCO). For any award review case referred to the AP, all relevant supporting and further evidence will be visible. 1.5.1 HPs should carry out assessments using a paper-based review in cases where they believe there is sufficient evidence in the claim file, including supporting evidence, to provide robust advice to the DWP on how the assessment criteria relate to the claimant. You have accepted additional cookies. For example, if the evidence of terminal illness comes from the claimants GP, the HP should telephone the GP to confirm whether the claimant is aware. 1.6.13 The HP should record a brief summary of treatments or interventions, and how effective it has been, and whether any further intervention, such as physiotherapy or a surgical procedure, is planned. Safely: Can you do the activity without causing danger to yourself or someone else? Assessments may still be carried out by telephone or video, but you might be asked to attend an assessment centre. At a telephone assessment, consent should be captured verbally on the recording. You are most welcome to join today! We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. #7. 1.6.72 Consultations may potentially be carried out at a variety of locations and some will need to be carried out at the claimants home. How are gambling and mental health conditions linked? They should also include information where the claimant has given up work or changed their job due to the functional limitations of their health condition or impairment. How do I pay for private treatment and therapy?