We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. It's entirely up to you. Refund issues must be dealt with solely between you and the service provider. When you check-in online, you'll be able to take advantage of the following benefits: To complete Online Check-in for each guest, you will need: For a more in-depth look at the check-in process, check out ourvideo walk-through. A You will need to enter your name, a valid email address and a password. For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. And premium which lets you do all the things already listed and stream. If tour details are not yet finalized, please check again closer to your departure date. Whether you want alcoholic included or not, one of these packages should best meet your needs. If a box or bar opens at the bottom of the page that reads Save or Open, click Open. If the messages says Save or Save Asclick Save As and the Open option should display next. If you wanted to pay by the minute, that was still an option: -pay as you go, $.79/minute -200 minutes/$99 -400 minutes/$159 -600 minutes/$199 The Holland America Line Signature Package is the cheapest alcoholic HAL beverage package. A After completing Online Check-in, your Express Docs will be displayed. The base Surf Wi-Fi package included with Have It All includes access for one device for each of Guest 1 and 2 on a booking. Fees: Holland America has three wireless internet packages on offer. Keep in mind, this is just a sample of the sights waiting for you on a Holland America Panama Canal cruise vacation. For guests with Holland America Lines Flight Ease plan, name spelling corrections may result in a higher air rate, loss of space and/or change fees. To learn more about weddings with Holland America Line click here. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Packas you would for any resort. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Air rates are for e-tickets, per person and include flight taxes and fees. Please be advised that all oxygen and oxygen equipment rental arrangements must be made by the guest and the third-party provider. To add our Cancellation Protection Plan to your new or existing cruise booking, please call us at 18779324259. We seek, to the extent feasible, to accommodate guests with disabilities. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. Upon embarkation you will find a confirmation card in your stateroom indicating your seating assignment and table number (if applicable). Park 'N Fly offers discounted off-airport parking rates through the Park 'N Fly Network offering service from more than 65 major airports nationwide as well as Port Everglades, Florida. Contact our support line at 1-800-628-4771 to request assistance. Viewing Your Air Itinerary Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Seat selection maps and airline baggage policies and fees can also be accessed where available. As such, minors may not be left unsupervised on board the ship. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted. Unlimited non-alcoholic beverage. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. This package is $59.95 per day (+18% gratuity). Echo sounders for measuring the depth of water. All cash advances are subject to restrictions. This sale from Holland America Line includes the following: Cruise deposits only $25 per person. Guests can chose a Social plan, Surf plan, or a Premium plan. Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. The ships do have a Business Center on board with computers or use your device, but the other amenities onboard are the draw internet access due to itineraries, and locations along with onboard setup make access to the internet not as spectacular as on other cruise lines. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. The free Passport to Fitness program has the added fun of a reward at the end of the cruise for participating in onboard activities. Should you have further questions please contact our Guest Accessibility Department via email atGuestAccessibility@HollandAmerica.com. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. Guests should indicate on this form which foods may potentially cause a severe reaction. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. If your home plan and phone allow calls over Wi-Fi, and you anticipate making or receiving multiple calls during your cruise, you may find the ship's internet packages a more affordable option than international cell charges. On a Holland America Line cruise, you do what you want, when you want. Visit Holland America All 52 Promo Code 17 Deal 35 Free Shipping Apply all Holland America codes at checkout in one click. Savings: Our Flexible Fares are competitively priced and often lower than pricing found on other sites with added benefits not found elsewhere. Due to customer and security concerns, we have a "no visitor" policy on board our ships, and regret any inconvenience this may cause. Automatic Identification Systems (AIS) that enable our ships to be located and identified should there be a communications failure. Guests who are cruising together but have opted for different hotel or tour packages should also print out one full copy of their Express Docs for each traveler. Apps: Ovation of the Seas is the only Australia-based ship with the complimentary app, Royal iQ, which allows guests to view the daily Cruise Compass planner, book shore excursions, make dining reservations, schedule entertainment, reserve onboard activities, view onboard accounts, call and text others onboard (nominal fee) and make and receive calls to those on land (nominal fee). You will recognize our representatives by their Holland America signs. Guests who have committed or been convicted of a crime may not be allowed into Canada. For a full overview of all policies, see Worry-Free Promise details. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. Every decision we make starts with that basic rule. Build your entire vacation, including flights, ship transfers, excursions, and all your hotel needs before or after your cruise, all with one hassle-free phone call. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. All other questions and concerns regarding air arrangements should be directed to your travel advisor. More Value and Convenience withHave It All Spotify). Heidi is a physical therapist by profession, cruise enthusiast at heart, and Princess all the time! In the Arctic, for those traveling to Prudhoe Bay or Nome and Kotzebue, temperatures are cooler, in the 40s and 50s. Any changes will result in the cancellation of the entire air booking. On a cruise last year, I tried to add an additional device to my premium $20/day internet plan as a test for my last two days onboard. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. ESTA eligible guests will need to print and carry their ESTA application response as it will need to be presented at the pier along with your passport. Q What does the email notification from Holland America Line look like? Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. May 05, 2021 7 min read. A 3% service fee will be added to your onboard account for all cash advances. Your travel advisor can provide additional information about this requirement. Whether it is to check in on family back home, post on social media, or reply to some work emails, most cruisers do purchase some form of a WiFi package on a cruise. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. Laptop rental is complimentary with any time-plan purchase, but it's subject to availability. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. You may also contact your travel advisor, CIBTvisas or other local visa services for assistance in determining which visas will be required for your specific cruise based on your nationality. This includes beers, wines, spirits and cocktails, as well as mocktails, juices, sodas, bottled water, coffee and tea. For more information, or to sign up go to www.maketraveleasier.com/Holland or call 18778470045 to speak to one of our customer service representatives. Holland America WiFi Packages HAL offers satellite internet through the ship's Wi-Fi or at workstations in the Explorations Cafe. Nearly all of Holland America Lines worldwide itineraries are eligible for EZpay, as long as they are not within the final payment deadline. Especially in this remote-work-driven world, business has become a work from anywhere endeavor where you can be cruising the world and still keeping a finger on the heartbeat of your other ventures. Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. Also includes WeChat and WhatsApp. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. The Small package allows for 100 megabytes of usage for $19. CC Help Jenn Cash is accepted in our casinos. Holland America Line assumes no responsibility for the items listed above. Disembarkation is usually completed within two to four hours after the ship's arrival. You may also receive arrival documentation from Immigration when arriving at the airport. This can be accessed at any time after the booking has been made. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. With our onboard gifts and shipboard credits, you can let someone special know how much you care. Guests may, if they prefer, use another visa service or complete the process on their own. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. ), handling money and after using the restroom. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Keep them close at hand in your purse or jacket pocket. inclement weather or mountains). A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. Or are you describing the previous way? You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Click the Book Online Now button located below to view and purchase gift options. We had our plan through HIA, which is the booking for our cabinso the internet plan is for the cabin. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Once onboard guests can upgrade to Premium, a higher service level package or to multiple devices. Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. If you are unable to function independently in these areas, you must bring a caregiver with you. Your credit card will automatically be charged each month on that day, and you will receive an email confirmation. All phone calls, whether inbound or outbound, are charged a satellite tariff. Family-friendly options include sofa beds, Murphy beds and connecting rooms. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. The Social Package should be purchased for printing airline boarding passes. If you don't see our representatives, please have one paged. In Port To Table, experience the culinary story of the region through live cooking demonstrations. While we welcome guests who use oxygen concentrators and are undergoing peritoneal dialysis, we are currently unable to accept guests who use oxygen tanks or are undergoing hemodialysis at this time. Fees: The Social plan starts at $36 for a three-night cruise, and does not include access to other websites or apps. The iConcierge phone app allows ship-to-shore and shore-to-ship calling capabilities using VoIP (Voice over IP technology). If you venture farther north you will find the climate to be drier. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. Video streaming is not available with any of these packages. Holland America Line assumes no liability for the guest's failure to do so. 3 Whirlpool baths are not available in Signature or Vista suites on Nieuw Statendam or Rotterdam, or in Vista suites on Koningsdam. I see the price list in the forum but nothing about what each package offers. If guests need temporary access to more sites they can upgrade seamlessly from the same device theyre using to access Wi-Fi. Airlines, limousines and other transfer vehicles have luggage allowance policies which may limit the amount and/or weight of luggage you may take with you and/or impose excess luggage charges. On the return trip, Bags VIP luggage delivery can deliver your luggage from baggage claim at your destination airport to your home or hotel, just like the service delivered your bags to the ship when you arrived. Within Holland America Line Navigator, choose Connect to Paid Internet from the selection options. Keep medication close at hand in your purse or carry-on bag. All staterooms have safes in the stateroom. Birth certificates can be an original, photocopy or certified original. You will also be able to request tours on the ship at the Shore Excursion Office. Click the box and an alert will appear saying the following pop-ups have been blocked. Staffed with professionals, the tranquil Greenhouse Spa & Salon invites guests to embrace sensory indulgence on a luxurious cruise vacation to remember. View theCruise Updates pagefor the latest announcements. View all posts by . *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Q Why is a notification sent to each guest booked? If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. Your email address will not be published. It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents. Learn More About Holland America Line The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. A customary fee will be charged for services and medications dispensed. View the complete list ofprohibited items. Choose from 2 elegant designs: Luggage tags can be found in your document wallet that you received. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. Several spelled out limitations to their services, such as Skype and others, so its important to go through their exceptionally detailed and transparent services listings before setting expectations for your cruise. Modified Date: Dec 16, 2021 . Telephones with amplified sound or an amplification attachment for telephones in staterooms. Written safety information and a copy of the lifeboat drill safety speech. Holland America Line ; internet package Special Event: Q&A with InsureMyTrip. Is it good enough to stream netflix? Free Cruise Planning. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. Any amount in excess of this allowance will be not be allowed onboard. Beverage Management reserves the right to revoke the package if misused. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. Flexible Fares: Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. Please make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Thanks so much! The Refreshment beverage package is currently $29.00 - $38.00/per day for 2021-2022 sailings. Air/Sea representatives are available 24 hours a day, 7 days a week and 365 days a year. Instructions: 1. stateroom must also purchase the package. They also have cafes with printers and full screens and keyboards to facilitate work or other activities. Each package comes with a daily volume of data for a superior experience. Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarized letter of consent signed by the parent(s) not traveling. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. 4. The bed can be converted upon request to 2 twins if full compliance is not needed. All 6 sections of Online Check-In have been completed and indicate a green checkmark; You have made your final payment more than 24 hours previous; Your documents have been processed by Holland America Line; United States/Canada: 1-877-SAIL-HAL (1-877-724-5425). You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. For cruises 6 to 9 days: One shore excursion up to $100 value or $100 off any one tour for all guests in a stateroom. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. These requirements vary by position and, as would be expected, are particularly rigorous for our senior officers. Forums. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Caf and your wireless device. Roaming charges apply. Payment of any fines levied is the responsibility of the individual guest. For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. All of our crew are appraised by a senior officer at the end of each sailing assignment. With Express Docs you can access comprehensive, up-to-date information on all aspects of your cruise. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. We also accept U.S. travelers checks. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older. Royal Caribbean offers VOOM high speed internet you can add to your cruise to stream and stay connected, but costs will vary based on number of devices you wish to connect as well as your ship and sailing. Transfers are available to Flight Ease guests and to guests who have independent flight plans. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by usingShip Dial Service. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. A Once Online Checkin is complete, the booking is paid in full, and the cruise is approximately 45 days prior to departure, you may access your Express Docs online 24/7. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment.
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